Shipping policy

Shipping Policy

At Cernith, we aim to process and deliver your order as quickly and smoothly as possible.

Order Processing

All orders are typically processed within 1–3 business days after your order has been placed.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time is usually 7–15 business days, depending on your country and location.

Delivery times may vary due to factors outside our control, such as customs delays, courier delays, high order volume, or local delivery conditions.

Shipping Cost

We offer free shipping on orders over €40.

For orders below €40, the shipping cost will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information if tracking is available for your order.

Please allow some time for tracking information to update after receiving your confirmation email.

Incorrect Shipping Information

Please make sure your shipping details are correct before placing your order.

Cernith is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Packages

If your order is delayed, please allow extra time for delivery before contacting us.

If you believe your package is lost, contact us and we will help you investigate the issue with the shipping provider.

Contact

If you have any questions about shipping, please contact us at:

cernithsupport@gmail.com